Terms & Conditions

Please read the following important terms and conditions before you buy anything on our website and check that they contain everything which you want and nothing that you are not willing to agree to.

This contract (these ”Terms”) sets out:

  • your legal rights and responsibilities;
  • our legal rights and responsibilities; and
  • certain key information required by law.

In this contract:

  • We’, ‘us’ or ‘our’ meansNordiina Oyand nordiina.com and
  • You’ or ‘your’ means the person using our site to buy goods from us.

If you don’t understand any of this contract and want to talk to us about it, please contact us byemail at [email protected]

1 Introduction

1.1 If you buy goods on our site you agree to be legally bound by this contract.

1.2This contract is only available in English. No other languages will apply to this contract.

1.3 When buying any goods you also agree to be legally bound by:

1.3.1all our website terms and conditions and any documents referred to in them that apply to you; and

All of the above documents form part of this contract as though set out in full here.

1.4By using any of our Services (even just browsing one of our websites), you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services.

1.5 When you buy from a shop on Nordiina, you’re directly supporting an independent business. By making a purchase from a seller on Nordiina, you agree that you have:

Read the item description and shop policies before making a purchase;

Submitted appropriate payment for item(s) purchased; and

Provided accurate shipping information to the seller.

2 Age Restriction

You must be at least 18 years of age or the legal age in Your jurisdiction to use this Website or any Products contained herein. By using this Website, You represent and warrant that You are at least 18 years of age or the legal age in Your jurisdiction and may legally agree to these Terms. The Company assumes no responsibility or liability for any misrepresentation of Your age.

3 Your privacy and personal information

3.1 Our Privacy Policy is available at [Click Here].

3.2 Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information.

4 Nordiina’s Role

4.1 Nordiina provides a venue for buyers to discover and purchase from sellers around the European countries. Please bear in mind that Nordiina is not a part of that transaction.

4.2 By shopping on Nordiina, you understand and agree that:

4.2.1 You are not buying directly from Nordiina, but from one of the many sellers on Nordiina;

4.2.2 Nordiina does not guarantee or endorse any itemssold on Nordiinaor any content posted by sellers;

4.2.3 Each seller on Nordiina has their own processing times, shipping methods, and return policies.

5 User Obligations

5.1 As a user of the Website or Services and Products, You may be asked to register with Us. When You do so, You will choose a user identifier, which may be Your email address or another term, as well as a password. You may also provide personal information, including, but not limited to, Your name, address, telephone number, email address

5.1.1You are responsible for ensuring the accuracy of this information.

5.2 You must inform Us immediately of any changes to the information that You provided when registering by updating your personal details in order that we can communicate with you effectively. This identifying information will enable You to use the Website.

5.3 You must not share such identifying information with any third party, and if You discover that Your identifying information has been compromised, You agree to notify Us immediately in writing. Email notification will suffice.

5.4 You are responsible for maintaining the safety and security of Your identifying information as well as keeping Us apprised of any changes to Your identifying information.

5.5 Providing false or inaccurate information, or using the Website or Products or Services to further fraud or unlawful activity is grounds for immediate termination of these Terms.

5.6 You may not have more than one personal account (but you may register as both customer and seller).

6 Ordering goods from us

6.1 You place an order on the site. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us.

6.2 When you place your order at the end of the online checkout process, we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.

6.3 The seller may contact you to say that they do not accept your order. This is typically for the following reasons:

6.3.1 the goods are unavailable;

6.3.2 we cannot authorise your payment;

6.3.3 you are not allowed to buy the goods from us;

6.3.4 we are not allowed to sell the goods to you;

6.3.5 you have ordered too many goods; or

6.3.6 there has been a mistake on the pricing or description of the goods.

6.4 When your order status is processed to be completed by the seller, you will get a notification. At this point:

6.4.1 a legally binding contract will be in place between you and the seller; and

6.4.2 the seller will dispatch the goods to you.

7 Right to cancel

7.1 In accordance with Finnish Consumer Protection Act, you have the right to cancel the contract between you and the seller within 14 days without giving any reason.

7.2 The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods or the last good.

7.3 To exercise the right to cancel, you must inform the seller of your decision to cancel this contract by using the refund optionin the user area.

8 Effects of cancellation

8.1 If you cancel the contract, the seller will reimburse to you all payments received from you, generally not including the costs of return. A seller may have better conditions than the minimum legal requirements, so you need to check their shop.

8.2 The seller may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

8.3 The seller will make the reimbursement without undue delay, and not later than:

8.3.114 days after the day we received back from you any goods supplied; or

8.3.2 (if earlier) 14 days after the day you provide evidence that you have returned the goods; or

8.3.3 if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.

8.4 The seller will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

8.5 If you have received goods:

8.5.1 you shall send back the goods to the seller, without undue delay and in any event not later than 14 days from the day on which you communicate your

cancellation from thecontract to us. The deadline is met if you send back the goods before the period of 14 days has expired;

8.5.2 you will have to bear the direct cost of returning the goods;

8.5.3 you are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

9 Delivery and Customs

9.1 The sellers choose the delivery methods they use for delivery.

9.2 The seller is bears the risk related to delivery.

9.3 You need to familiarize all import and export restrictions that apply to the designating country.

9.4 The customer is responsible of all custom duties, tariff and taxes that may occur in international commerce. The sellers are not responsible for any customs or obligations in any situation.

10 Payment

10.1 We use payment provider Stripe Connect. Our payment provider accepts the following credit cards and debit cards and payment methods: VISA, MasterCard, American Express, Discover, Diners, JCB, Union Pay.

10.2 The price of the goods:

10.2.1 is in euros (€)(EUR);

10.2.2 includes VAT at the applicable rate if the seller is obliged to collect it; and

10 2.3 does not include the cost of:delivering the goods.

11 Permitted Use

11.1 Access to and use of the Website is permitted only for personal and/or educational use and non-commercial purposes, and as intended through the normal functionality of our service.

11.2 You may access and download the Materials and store a copy on a temporary basis for the sole purpose of viewing such Material without alteration or addition. You may print Material (other than third party copyright material) provided that it is to be used for personal and/or educational but not commercial purposes.

12 Intellectual Property Rights

12.1 The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such Material and are protected by Finnish and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

12.2 These Terms permit You to use the Website for Your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Materials on our Website, except as follows:

12.3 Your computer may temporarily store copies of such Materials in RAM incidental to Your accessing and viewing those Materials.

12.3.1 You may store files that are automatically cached by Your Web browser for display enhancement purposes.

12.3.2 You may print or download one copy of a reasonable number of pages of the Website for Your own personal, non-commercial use and not for further reproduction, publication, or distribution.

12.3.3 If we provide desktop, mobile, or other applications for download, You may download a single copy to Your computer or mobile device solely for Your own personal, non-commercial use, provided You agree to be bound by our end user license agreement for such applications.

12.3.4 If we provide social media features with certain content, You may take such actions as are enabled by such features.

12.4 You must not:

12.4.1 Modify copies of any Materials from this Website.

12.4.2 Delete or alter any copyright, trademark, or other proprietary rights notices from copies of Materials from this Website.

12.4.3 You must not access or use for any commercial purposes any part of the Website or any Services and Products or Materials available through the Website.

12.5 If You wish to make any use of Material on the Website other than that set out in this section, please address Your request to: [email protected]

12.6 If You print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of these Terms, Your right to use the Website will stop immediately and You must, at our option, return or destroy any copies of the Materials You have made. No right, title, or interest in or to the Website or any content on the Website is transferred to You, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

13 Prohibited Uses

13.1 You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

13.2 In any way that violates any applicable law or regulation (including, without limitation, any laws regarding the export of data or software to and from Finland or other countries).

13.3 For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

13.4 To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).

13.5 To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by Us, may harm the Company or users of the Website, or expose them to liability.

13.6 Additionally, You agree not to:

13.6.1 Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.

13.6.2 Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the Material on the Website.

13.6.3 Use any manual process to monitor or copy any of the Material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.

13.6.4 Use any device, software, or routine that interferes with the proper working of the Website.

13.6.5 Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

13.6.6 Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

13.6.7 Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

13.6.8 Otherwise attempt to interfere with the proper working of the Website.

14 Linking To The Website And Social Media Features

14.1 You may link to our website, provided You do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part.

14.2 Social Media Features


14.2.1 Link from Your own or certain third-party websites to certain content on this Website.

14.2.2 Send emails or other communications with certain content, or links to certain content, on this Website.

14.2.3 Cause limited portions of content on this Website to be displayed or appear to be displayed on Your own or certain third-party websites.

14.3 You may use these features solely as they are provided by Us solely with respect to the content they are displayed with. Subject to the foregoing, You must not:

14.3.1 Establish a link from any website that is not owned by You.

14.3.2 Otherwise take any action with respect to the Materials on this Website that is inconsistent with any other provision of these Terms.

We reserve the right to withdraw linking permission without notice.

14.4 We may disable all or any social media features and any links at any time without notice in our discretion.

15 Third Party Links And Content

The Company may occasionally post links to third party websites or other services. You agree that the Company is not responsible or liable for any loss or damage caused as a result of Your use of any third-party services linked to from Our Website. We may have affiliate links and sponsored content.

16 Data Loss

The Company does not accept responsibility for the security of Your account or content. You agree that Your use of the Website or Services or Products is at Your own risk.

17 Service Interruptions

The Company may need to interrupt Your access to the Website to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that Your access to the Website may be affected by unanticipated or unscheduled downtime, for any reason, but that the Company shall have no liability for any damage or loss caused as a result of such downtime.

18 User Contributions

18.1 The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services“) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post“) content or materials (collectively, “User Contributions“) on or through the Website.

18.2 All User Contributions must comply with the Content Standards set out in these Terms.

18.3 Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you expressly grant, and you represent and warrant that you have all rights necessary to grant, to Nordiina a royalty-free, sub-licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Contribution and your name, voice, and/or likeness as contained in your User Contribution, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and Nordiina’s business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.

18.4 You represent and warrant that:

18.4.1 You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our licensees, successors, and assigns.

18.4.2 All of your User Contributions do and will comply with these Terms.

18.4.3 You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full

responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

18.5 We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

19 Content Standards

19.1 These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable local and international laws and regulations. Without limiting the foregoing, User Contributions must not:

19.1.1 Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

19.1.2 Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

19.1.3 Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.

19.1.4 Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and our Privacy Policy [link].

19.1.5 Be likely to deceive any person.

19.1.6 Promote any illegal activity, or advocate, promote, or assist any unlawful act.

19.1.7 Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.

19.1.8 Impersonate any person, or misrepresent your identity or affiliation with any person or organization.

19.1.9 Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.

19.1.10 Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

20 Monitoring And Enforcement

20.1 We have the right to:

20.1.1 Remove or refuse to post any User Contributions for any or no reason in our sole discretion.

20.1.2 Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company.

20.1.3 Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

20.1.4 Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.

20.2 Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.

20.3 However, we cannot review all material before it is posted on the Website and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

21 Force Majeure

We will not be liable or responsible to You, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

22 Assignment

These Terms, or the rights granted hereunder, may not be assigned, sold, leased or otherwise transferred in whole or part by You. Should these Terms, or the rights granted hereunder, by assigned, sold, leased or otherwise transferred by the Company, the rights and liabilities of the Company will bind and inure to any assignees, administrators, successors, and executors.

23 Severability

If any part or sub-part of these Terms is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts will be enforced to the maximum extent possible. In such condition, the remainder of these Terms shall continue in full force.

24 No Waiver

In the event that We fail to enforce any provision of these Terms, this shall not constitute a waiver of any future enforcement of that provision or of any other provision. Waiver of any part or sub-part of these Terms will not constitute a waiver of any other part or sub-part.

25 Headings

Headings of parts and sub-parts under these Terms are for convenience and organization, only. Headings shall not affect the meaning of any provisions of these Terms.

26 No Agency, Partnership or Joint Venture

No agency, partnership, or joint venture has been created between the Parties as a result of these Terms. No Party has any authority to bind the other to third parties.

27 No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person other than You.

28 End of the contract

If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.

29 Limit on our responsibility to you

29.1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:

29.1.1 losses that:

(a) were not foreseeable to you and us when the contract was formed;

(b) that were not caused by any breach on our part;

29.1.2 business losses; and

29.1.3 losses to non-consumers.

30 Indemnity

You agree to indemnify, defend and hold harmless Nordiina, and each of its directors, officers, employees, agents, associates, subsidiaries, affiliates, co-branders and controlling persons and the directors, partners, members, officers, employees and agents thereof (each such person being an “Indemnitee”) from and against any and all claims, actions, proceedings, and suits and all related liabilities, damages, settlements, penalties, fines, costs and expenses (including, without limitation, any other dispute resolution expenses) incurred by any Indemnitee arising out of or relating to: (a) any transaction made on the Site, or any dispute in relation to such transaction (except where Nordiina or its Affiliates is the Seller in the transaction that the dispute relates to), (b) the hosting, operation, management and/or administration of the Services by or on behalf of Nordiina, (c) your violation or breach of any term of these Terms and Conditions or any policy or guidelines referenced herein, (d) your use or misuse of the Services, (e) your breach of any law or any rights of a third party, or (f) any Content uploaded by you.

31 Disputes

31.1In the event a problem arises in a transaction, the Buyer and Seller agree to communicate with each other first to attempt to resolve such dispute by mutual discussions. Nordiina will try to help but cannot be held responsible for any claims.

31.2 If you are unhappy with the goods, please contact the seller as soon as possible.

If you are unhappy with any other matter that relates to us, please contact us as soon as possible.

31.3 If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:

31.3.1 let you know that we cannot settle the dispute with you; and

31.3.2 You may also use the online dispute resolution (ODR) platform to resolve the dispute with us. For more details, please visit the website www.kuluttajariita.fi.

31.4 If you want to take court proceedings, the courts of your domicile in the European Union will have non-exclusive jurisdiction in relation to this contract.

31.5 The laws of Finland will apply to this contract (without giving effect to its conflict of law provisions).

32 Notices

To You. We may provide any notice to You under these Terms by: (i) sending a message to the email address You provide or (ii) by posting to the Website. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is Your responsibility to keep Your email address current.

To Us. To give Us notice under these Terms, You must contact Us as follows: by sending a message to the email address [email protected]

33 Modification

The Company may, from time to time and at any time without notice to You, modify these Terms. You agree that the Company has the right to modify these Terms or revise anything contained herein. You further agree that all modifications to these Terms are in full force and effect immediately upon posting on the Website and that modifications or variations will replace any prior version of these Terms, unless prior versions are specifically referred to or incorporated into the latest modification or variation of these Terms.

  • To the extent any part or sub-part of these Terms is held ineffective or invalid by any court of law, You agree that the prior, effective version of these Terms shall be considered enforceable and valid to the fullest extent.
  • You agree to routinely monitor these Terms and refer to the Effective Date posted at the top of these Terms to note modifications or variations. You further agree to clear Your cache when doing so to avoid accessing a prior version of these Terms. You agree that Your continued use of the Website after any modifications to these Terms is a manifestation of Your continued assent to these Terms.
  • In the event that You fail to monitor any modifications to or variations of these Terms, You agree that such failure shall be considered an affirmative waiver of Your right to review the modified Agreement.

34 Entire Agreement

These Terms and our Privacy Policy will be deemed the final and integrated agreement between You and Us on the matters contained in these Terms. These Terms supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this Website or purchases from this Website.

35 Language

All communications made or notices given pursuant to these Terms shall be in the English language.


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