Terms & Conditions for Customers

Last Updated Date: 12/1/2023

Please read the following terms and conditions carefully before you become a customer on our website to make sure that you understand them.

This contract (these “Terms”) set(s) out:

  • The Terms & Conditions for the use of www.nordiina.com online Services (“Service) maintained by Nordiina Oy (hereinafter “Service Provider);
  • Your legal rights and responsibilities;
  • General policies and rules about being a Customer on Our platform and the use of the contents and materials available through the online services;
  • Our legal rights and responsibilities as a Service Provider

In this contract:

  • We’, ‘Us’ or ‘Our’ means Nordiina Oy and www.nordiina.com.
  • You’ or ‘Your’ means the person using www.nordiina.com to buy goods.

If You have any questions about the Terms & Conditions or if You do not understand the Terms & Conditions, please contact Us directly by email at info@nordiina.com.

1 Introduction

1.1 When buying goods from Our website, You agree to be legally bound by this contract and to comply with these Terms & Conditions. 

1.2 This contract is only available in English. No other languages will apply to this contract.

1.3 When buying goods, You agree to be legally bound by Our Customers’ Terms & Conditions.

1.4  By using any of Our Services, even just browsing on one of Our websites, You are agreeing to these Terms & Conditions. If You do not agree with the Terms & Conditions, You may not use Our Services.

2 Age Restriction

You must be at least 18 years of age or of the legal age in Your jurisdiction to use Our website and/or to purchase any products on Nordiinas’ platform. By using Our website, You represent and warrant that You are at least 18 years of age or of the legal age in Your jurisdiction and are able to legally agree to these Terms & Conditions. Nordiina Oy assumes no responsibility or liability for any misrepresentation of Your age.

3 Your privacy and personal information

3.1 Our Privacy Policy is available at [CLICK HERE].

3.2 Your privacy and personal information are important to Us. Any personal information You provide will be dealt with in line with Our Privacy Policy.

Our Privacy Policy explains what personal information we collect from You, how and why We collect it, how We store it, how We use it and how We share the information. Our Privacy Policy also explains Your rights in relation to Your personal information and how to contact Us and the supervisory authorities if You have a query or a complaint about the use of Your personal information.

3.3 We do not, directly or indirectly, disclose Your personal information to any third party, or otherwise allow any third party to access or use Your user information without Nordiina’s prior written consent. Please refer to Our Privacy Policy for more details.

3.4 Both Nordiina Oy and the Seller’s process the Customers’ personal information (for example: the Customers’ name, email address and shipping address) and are therefore considered separate and independent data controllers of the Customers’ personal information under EU law. This means that each party (the Seller and Nordiina Oy) is responsible for the personal information they process in providing the Services.

4 Nordiina’s Role

4.1 Nordiina Oy provides a platform for the Customers to discover and purchase goods from Sellers around the Nordics, European Countries and the United Kingdom. These third party Sellers run their own shops at Nordiina Oy, choose standard policies using a template, and are responsible for the transactions, shipments, and complying with the law. Nordiina Oy does not manufacture, sell, hold inventory or ship goods on behalf of the Sellers.

4.2 The Sellers are not employees, agents or representatives of Nordiina Oy.

4.3 The Sellers are responsible for having all necessary rights to their content and that they are not infringing or violating any third party’s rights by posting content on www.nordiina.com.

4.4 Nordiina Oy does not guarantee or endorse any items sold on www.nordiina.com or any content posted by the Sellers.

4.5 Each Seller registered on Nordiina Oy may have their own processing times, shipping methods, and standard policies which need to follow the local and European consumer protection laws.

4.6 Nordiina Oy reserves the right to disable any listing, shop, or account that We believe violates Our Terms & Conditions.

4.7 Nordiina Oy reserves the right to take action against abusers of Nordiina’s Terms & Conditions.

4.8 Nordiina Oy does not offer legal advice or make legal determinations about whether someone is infringing with someone else’s intellectual property.

4.9 Nordiina Oy will remove material cited for alleged intellectual property infringement when provided with a proper notice.

4.10 Nordiina Oy reserves the right to review, restrict, suspend or to terminate a user’s account at any time without an additional explanation or notice.

4.11 Nordiina Oy reserves the right to remove content which is deemed to be inappropriate, damaging, harmful or illegal.

5 Customer Obligations

5.1 As a Customer on Nordiina Oy, You are required to register for an account by selecting a unique user identification (“User ID”) and a password by providing personal information.

5.2 You may also provide personal information, including, but not limited to, Your name, address, telephone number and an email address.

5.2.1  You are responsible for ensuring the accuracy of the registering information.

5.3 You must inform Us immediately of any changes to the information You provided when registering by updating Your personal details in order for Us to communicate with You effectively. The provided identifying information will enable You to use Our website.

5.4 You must not share Your personal information with any third party. If You discover that Your personal information has been compromised, You agree to notify Us immediately in writing. Notifying by email will suffice.

5.5 You are responsible for maintaining the safety and security of Your personal information as well as keeping Us apprised of any changes to Your personal information.

5.6 Providing false or inaccurate information or using www.nordiina.com for fraud or other unlawful purposes is grounds for an immediate termination of Your Account and Your User ID, removal or discarding from the website and contents associated with Your Account and User ID, cancellation of any transactions associated with Your Account and User ID, temporarily, or in more serious cases, permanently withhold any sale proceeds or refunds, and/or take any other actions that Nordiina Oy deems necessary.

5.7 You may not have more than one (1) personal account (but You may register as both a Customer and a Seller).

5.8 Users are prohibited from sharing accounts or using another user’s account without permission. Violation of this policy will result in an investigation by Nordiina Oy, and possibly lead to the termination of the user account or other corrective actions deemed appropriate by Nordiina Oy.

6 Ordering goods from www.nordiina.com

6.1 To order goods from www.nordiina.com, You place an order on the website. Please read and check Your order carefully before submitting it. If You need to correct any errors You can do so before submitting it to Us.

6.2 When You place Your order at the end of the online checkout process, We will acknowledge it by email. This acknowledgement does not, however, mean that Your order has been accepted.

6.3 The Seller may contact You to say that they do not accept Your order. This is typically for the following reasons:

6.3.1 The goods are unavailable;

6.3.2 We cannot authorize Your payment; 

6.3.3 You are not allowed to buy the goods from Us;

6.3.4 We are not allowed to sell the goods to You;

6.3.5 You have ordered too many goods; or

6.3.6 There has been a mistake on the pricing or description of the goods.

6.4 When Your order status is processed to be completed by the Seller, You will get a notification. At this point:

6.4.1 A legally binding contract will be in place between You and the Seller; and

6.4.2 The Seller will dispatch the goods to You.

6.5 The transaction between a Customer and a Seller will be considered a legally binding contract between the two parties.

6.6 Nordiina Oy shall not be held liable, nor will Nordiina Oy be required to mediate or adjudicate the transaction or any resulting conflict between the two parties.

6.7 The Customer will be responsible for paying for the items purchased in accordance with the standard policies and Terms & Conditions set forth in the Customers’ Terms & Conditions.

6.8 The Customers and Sellers are responsible for all communication, specification and customization requests.

6.9 The actual sales contract is directly between the Customer and Seller. Nordiina Oy is not a part of this or any other contract between the Customer and Seller and accepts no obligations in connection with any such contract. 

7. Customer and Seller Transactions

7.1 Through the use of www.nordiina.com Services, the Customers and Sellers will create legally binding contracts for the sale and purchase of goods. Both parties must fulfill their obligations set out in the Terms & Conditions regarding the sale/purchase of goods.

7.2 Customers should be aware and understand the risks of using a website or the Internet to commence transactions. Customers should be aware of other users potentially operating under a false pretense, misrepresentation, or with the intent to commit fraud.

7.3 Nordiina Oy takes precautionary measures to verify the identity and validity of the Sellers who sign up electronically to use the website’s Services. However, We cannot and do not confirm the identity of other users on www.nordiina.com. We suggest all users employ common sense, and encourage users to contact Nordiina Oy to report any and all suspicious activity or misappropriation of the Service.

8. Infringements

8.1 All users on www.nordiina.com must agree to comply with all applicable laws of commerce (local, national, and international) and shall solely be held liable for the infringement of these laws.

8.2 Nordiina Oy will cooperate fully with any request from a law enforcement agency for information regarding the violation of any law by a user.

8.3 The user is responsible for any and all conduct and activity that pertains to using www.nordiina.com. This includes images, copy, text, data, graphics, usernames, email addresses, photographs, profiles, avatars, videos, items, products, audio, and links that are posted to and displayed on www.nordiina.com.

8.4 If You are a verified rights owner and want to report a listing issue that Your Intellectual property (IP) right has been infringed by any of the Sellers on www.nordiina.com, You may follow the below process:

 We require that the intellectual property right owner or an authorized agent provide the following details and email it to infringement@nordiina.com. 

The email should contain the following information:

  • Identification or a description of the copyrighted work/trademark that has been infringed.
  • Clear identification or description of where the material that You claim is infringing is located at on www.nordiina.com with adequate particulars.
  • Product ID/website links of infringing products (in case of copyright infringement) (Note: Nordiina Oy is unable to process requests which do not specify exact product IDs or URLs. Please do not provide links to browse pages or links of search queries as these pages are dynamic and their contents change with time).
  • Your address, telephone number, and email address.
  • A statement by You that the use of the material complained of is not authorized by the copyright or intellectual property owner, its agent, or the law.
  • A statement by You, that the information in Your notice is accurate and that You are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
  • Brand name (in case of Trademark infringement).
  • Details of the intellectual property being infringed (provide copyrighted images or trademark certificates as attachments).

9 Right to cancel

9.1 In accordance with the Finnish Consumer Protection Act, You have the right to cancel the contract between You and the Seller within 14 days without giving any reason.

9.2 The withdrawal period will expire after 14 days from the day on which You acquire, or a third party other than the carrier and indicated by You, acquires physical possession of the goods. In case of partial deliveries, the withdrawal period will expire after 14 days from the day on which You acquire, or a third party other than the carrier and indicated by You, acquires physical possession of the last good

9.3 To exercise the right to cancel, You must inform the Seller of Your decision to cancel this contract by using the refund option in the user area.

10 Cancellation, Return and Refund

10.1 Customers may cancel purchases at any time before shipment. Once shipped, the purchases will be subject to the return process rather than the cancellation process.

10.2 Customers may request for a return of a purchased item(s) at any time within 14 days period from receiving the order. With respect to return-related matters, relevant laws and regulations shall prevail over the policies suggested by the Sellers.

10.3 Return costs shall be borne by the party attributable to the return request, such as:

  • the Customer, where the return is due to his/her change of mind; and
  • the Seller, where the return is due to defects in the item, delivery delay or delivery or delivery of a wrong item.

10.4 For overseas purchases, return attributable to the Customer may not be practically possible due to high return costs. Neither Nordiina Oy nor the Sellers take any responsibility nor assume any liability for such cases.

11 Effects of cancellation

11.1 If You cancel the order, the Seller will reimburse You all payments received from You, generally not including the costs of return. A Seller may have better conditions than the minimum legal requirements, therefore We would encourage Customers to read the policies on each individual Seller’s product listings.

11.2 The Seller may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of an unnecessary handling by You.

11.3 The Seller will make the reimbursement without undue delay, and not later than:

11.3.1 14 days after the day We received back from You any goods supplied, or;

11.3.2 (if earlier) 14 days after the day You provide evidence that You have returned the goods, or;

11.3.3 If there were no goods supplied, 14 days after the day on which We are informed about Your decision to cancel this contract.

11.4  The Seller will make the reimbursement using the same means of payment as You used for the initial transaction, unless You have expressly agreed otherwise; in any event, You will not incur any fees as a result of the reimbursement.

11.5 If You have received the goods:

11.5.1 You shall send back the goods without undue delay and in any event no later than 14 days from the day on which You communicate Your cancellation from this contract to Us.

11.5.2 You will have to bear the cost of returning the goods.

11.5.3 You are only liable for any diminished value of the goods resulting from them being handled beyond what is necessary to establish the nature, characteristics and functioning of the goods.

12 Delivery and Customs

12.1 The Sellers choose the delivery methods they use for delivery.

12.2 The Seller bears the risk related to delivery.

12.3 You need to familiarize all import and export restrictions that apply to the designating country.

12.4 If the country of the Seller is different from the country of the Customer, the Customer is considered the importer of record and must comply with all laws and regulations of the country in which the Customer is receiving the goods to. Customers should make sure that they can lawfully import the item/s into the country before purchasing the item.

12.5 Customers may be subject to import duties and taxes, which are levied once a shipment reaches the Customer’s country. In principle, additional charges for customs clearance must be borne by You if not specified otherwise in the item detail page explicitly; We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Please contact Your local customs office for further information.

12.6 Your privacy is important to Us, and We know You care how information about Your order is used and shared. We would like Our international Customers and Sellers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

12.7 Also, We or the Sellers may provide certain order, shipment, and product information, such as titles to Our or the Seller’s international carriers, and such information may be communicated by the carriers to customs authorities to facilitate customs clearance and compliance with local laws. Customs authorities require Us or the Sellers to state the value of the purchased item directly on the package.

13 Payment

13.1 We use payment provider Stripe Connect. Our payment provider accepts the following credit cards and debit cards and payment methods: VISA, MasterCard, American Express, Discover, Diners, JCB, Union Pay.

13.2 The price of the goods:

13.2.1 Is in euros (€) (EUR);

13.2.2 Includes VAT at the applicable rate if the Seller is obliged to collect it; and

13.2.3 Does not include the cost of delivering the goods.

14 Permitted Use

14.1 Access to and the use of www.nordiina.com is permitted only as intended or through the normal functionality of Our services.

14.2 You may access and download the materials and store a copy on a temporary basis for the sole purpose of viewing such material without alteration or addition. You may print the material (other than third party copyright material), provided that it is to be used for personal and/or educational but not commercial purposes.

14.3 You agree to not crawl, scrape, or spider any page of the Services or to reverse engineer or attempt to obtain the source code of the Services (including both Nordiina Oy’s Intellectual Property and Seller Content) without Our express permission.

15 Intellectual Property Rights 

15.1 www.nordiina.com and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Nordiina Oy, its licensors, or other providers of such material and are protected by Finnish and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

15.2 All domains, URLs, sub-domains, account names, usernames and other functional or identifying elements of the website are the property of Nordiina Oy. Nordiina Oy reserves the right to change, alter, reformat or edit such elements as appropriate for the course of business or needs of the community. Accounts that are activated but remain empty with no items or information may be returned to an inactive pool or reassigned to other members. Re-selling of usernames or sub-domains, squatting or speculating in such elements or on such pages is strictly prohibited and may result in termination of all related accounts.

15.3 These Terms & Conditions permit You to use www.nordiina.com for Your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the materials on www.nordiina.com, except as follows:

15.3.1 Your computer may temporarily store copies of such materials in RAM incidental to Your accessing and viewing those materials.

15.3.2 You may store files that are automatically cached by Your web browser for display enhancement purposes.

15.3.3 You may print or download one copy of a reasonable number of pages of the website for Your own personal, non-commercial use and not for further reproduction, publication, or distribution.

15.3.4 If We provide desktop, mobile, or other applications for download, You may download a single copy to Your computer or mobile device solely for Your own personal, non-commercial use, provided You agree to be bound by Our end user license agreement for such applications.

15.3.5 If We provide social media features with certain content, You may take actions that are enabled by such features.

15.4 You must not:

15.4.1 Modify copies of any materials from www.nordiina.com.

15.4.2 Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from www.nordiina.com.

15.4.3 You must not access or use any part of www.nordiina.com or any Services, products or materials available through the website for any commercial purposes. 

15.5 If You wish to make use of any material on www.nordiina.com other than that set out in this section, please address Your request to legal@nordiina.com.

15.6 If You print, copy, modify, download, or otherwise use or provide any other person with access to any part of www.nordiina.com in breach of these Terms & Conditions, Your right to use the website will stop immediately and You must, at Our option, return or destroy any copies of the materials You have made. No right, title, or interest in or to the website or any content on the website is transferred to You, and all rights not expressly granted are reserved by Nordiina Oy. Any use of www.nordiina.com not expressly permitted by these Terms & Conditions is a breach of theTerms & Conditions and may violate copyright, trademark, and other laws.

16 Prohibited Uses 

16.1 You may use www.nordiina.com only for lawful purposes and in accordance with these Terms & Conditions. You agree not to use the website:

16.1.2 In any way that violates any applicable law or regulation (including, without limitation, any laws regarding the export of data or software to and from Finland or other countries). 

16.1.3 For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

16.1.4 To transmit or procure the sending of any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

16.1.5 To impersonate or attempt to impersonate Nordiina Oy, a Nordiina Oy employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).

16.1.6 To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of www.nordiina.com, or which, as determined by Nordiina Oy, may harm the company or users of www.nordiina.com, or expose them to liability.

16.2 Additionally, You agree not to:

16.2.1 Use www.nordiina.com in any manner that could disable, overburden, damage, or impair the website or interfere with any other party’s use of www.nordiina.com, including their ability to engage in real time activities through the website.

16.2.2 Use any robot, spider, or other automatic device, process, or means to access www.nordiina.com for any purpose, including monitoring or copying any of the material on the website.

16.2.3 Use any manual process to monitor or copy any of the material on www.nordiina.com, or for any other purpose not expressly authorized in these Terms & Conditions, without Our prior written consent.

16.2.4 Use any device, software, or routine that interferes with the proper working of www.nordiina.com.

16.2.5 Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

16.2.6 Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of www.nordiina.com, the server on which the website is stored on, or any server, computer, or database connected to the website.

16.2.7 Attack www.nordiina.com via a denial-of-service attack or a distributed denial-of-service attack.

16.2.8 Otherwise attempt to interfere with the proper working of www.nordiina.com.

17 Linking To The Website And Social Media Features

17.1 You may link to Our website, provided You do so in a way that is fair and legal and does not damage the reputation of Nordiina Oy or take advantage of it, but You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on Our part.

17.2 Social Media Features.

www.nordiina.com may provide certain social media features that enable You to:

17.2.1 Link from Your own or certain third party websites to certain content on www.nordiina.com.

17.2.2 Send emails or other communications with certain content, or links to certain content, on www.nordiina.com.

17.2.3 Cause limited portions of content on www.nordiina.com to be displayed or appear to be displayed on Your own or certain third party websites.

17.3 You may use these features solely as they are provided by Nordiina Oy solely with respect to the content they are displayed with. Subject to the foregoing, You must not:

17.3.1 Establish a link from any website that is not owned by You.

17.3.2 Otherwise take any action with respect to the materials on www.nordiina.com that is inconsistent with any other provision of these Terms & Conditions.

17.3.3 We reserve the right to withdraw linking permission without notice.

17.4 We may disable all or any social media features and any links at any time without notice at Our discretion.

18 Third Party Links And Content

Nordiina Oy may occasionally post links to third party websites or other services. You agree that Nordiina Oy is not responsible or liable for any loss or damage caused as a result of Your use of any third party services linked to from Our website. We may have affiliate links and sponsored content.

19 Data Loss

Nordiina Oy does not accept responsibility for the security of Your account or content. You agree that Your use of Nordiina Oy’s website, Services and/or products is at Your own risk.

20 Service Interruptions

Nordiina Oy may need to interrupt Your access to www.nordiina.com to perform maintenance or emergency services on a scheduled or unscheduled basis. You agree that Your access to the website may be affected by unanticipated or unscheduled downtime, for any reason, but that Nordiina Oy shall have no liability for any damage or loss caused as a result of such downtime.

21 User Contributions 

21.1 www.nordiina.com may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, sales pages, and other interactive features (collectively, “Interactive Services“) that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, “post“) content, listings or materials (collectively, “User Contributions“) on or through www.nordiina.com.

21.2 All User Contributions must comply with the Content Standards set out in these Terms & Conditions.

21.3 Any User Contribution You post to the website will be considered non-confidential and non-proprietary. By providing any User Contribution on www.nordiina.com, You expressly grant, represent and warrant that You have all rights necessary to grant to Nordiina Oy a royalty-free, sub-licensable, transferable, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, modify, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and make derivative works of all such User Contribution and Your name, voice, and/or likeness as contained in Your User Contribution, in whole or in part, and in any form, media or technology, whether now known or hereafter developed, for use in connection with the Service and Nordiina Oy’s business, including, without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any media formats and through any media channels.

21.4 You represent and warrant that:

21.4.1 You own or control all rights in and to the User Contributions and have the right to grant the license granted above to Nordiina Oy and Our licenses, successors, and assigns. 

21.4.2 All of Your User Contributions do and will comply with these Terms & Connections. 

21.4.3 You understand and acknowledge that You are responsible for any User Contributions You submit or contribute, and You, not Nordiina Oy, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

21.5 Nordiina Oy is not responsible or liable to any third party for the content or accuracy of any User Contributions posted by You or any other user of www.nordiina.com.

22 Content Standards 

22.1 These content standards apply to any and all User Contributions and to the use of Interactive Services. User Contributions must in their entirety comply with all applicable local and international laws and regulations. Without limiting the foregoing, The User Contributions must not:

22.1.1 Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

22.1.2 Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

22.1.3 Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.

22.1.4 Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms & Conditions and Nordiina Oy’s Privacy Policy.

22.1.5 Be likely to deceive any person.

22.1.6 Promote any illegal activity, or advocate, promote, or assist any unlawful act.

22.1.7 Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.

22.1.8 Impersonate any person, or misrepresent Your identity or affiliation with any person or organization. 

22.1.9 Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.

22.1.10 Give the impression that they emanate from, or are endorsed by Nordiina Oy, or any other person or entity, if this is not the case.

23 Monitoring And Enforcement

23.1 Nordiina Oy has the right to:

23.1.1 Remove or refuse to post any User Contributions for any or no reason at Our sole discretion.

23.1.2 Take any action with respect to any User Contribution that We deem necessary or appropriate at Our sole discretion, including if We believe that such User Contribution violates the Terms & Conditions, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of www.nordiina.com or the public, or could create liability for Nordiina Oy.

23.1.3 Disclose Your identity or other information about You to any third party who claims that material posted by You violates their rights, including their intellectual property rights or their right to privacy.

23.1.4 Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of www.nordiina.com. 

23.2 Without limiting the foregoing, Nordiina Oy has the right to cooperate fully with any law enforcement authorities or court order requesting or directing Us to disclose the identity or other information of anyone posting any materials on or through www.nordiina.com.

23.3 We cannot however review all material before it is posted on www.nordiina.com, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, We assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. If You believe a user on www.nordiina.com is violating the Terms & Conditions of Service, please contact legal@nordiina.com.

24 Force Majeure

Nordiina Oy will not be liable or responsible to You, nor be deemed to have defaulted or breached these Terms & Conditions, for any failure or delay in Our performance under these Terms & Conditions when, and to the extent, such failure or delay is caused by or results from acts or circumstances beyond Our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

25 Assignment

These Terms & Conditions, or the rights granted hereunder, may not be assigned, sold, leased or otherwise transferred in whole or part by You. Should these Terms & Conditions, or the rights granted hereunder, by assigned, sold, leased or otherwise transferred by Nordiina Oy, the rights and liabilities of Nordiina Oy will bind and insure to any assignees, administrators, successors, and executors.

26 Severability

If any part or sub-part of these Terms & Conditions is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts will be enforced to the maximum extent possible. In such conditions, the remainder of these Terms & Conditions shall continue in full force.

27 No Waiver

In the event that Nordiina Oy fails to enforce any provision of these Terms & Conditions, this shall not constitute a waiver of any future enforcement of that provision or of any other provision. Waiver of any part or sub-part of these Terms & Conditions will not constitute a waiver of any other part or sub-part.

28 Headings

Headings of parts and sub-parts under these Terms & Conditions are for convenience and organization only. Headings shall not affect the meaning of any provisions of these Terms & Conditions.

29 No Agency, Partnership or Joint Venture

No agency, partnership, or joint venture has been created between the Parties as a result of these Terms & Conditions. No party has any authority to bind the other to third parties.

30 No Third Party Beneficiaries

These Terms & Conditions do not and are not intended to confer any rights or remedies upon any person other than You.

31 End of the contract

If this contract is ended, it will not affect Nordiina Oy’s right to receive any money which You owe to Us under this contract.

32 Limit on Our responsibility to You

Except for any legal responsibility that We cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of Your personal information, We are not legally responsible to You for any loss that You may suffer that was not foreseeable to You and Us when this contract was formed; that were not caused by any breach on Our part; business losses; losses to non-consumers.

33 Indemnity

You agree to indemnify, defend and hold harmless Nordiina Oy and each of its directors, officers, employees, agents, associates, subsidiaries, affiliates, co-branders and controlling persons and the directors, partners, members, officers, employees and agents thereof (each such person being an “Indemnitee”) from and against any and all claims, actions, proceedings, and suits and all related liabilities, damages, settlements, penalties, fines, costs and expenses (including, without limitation, any other dispute resolution expenses) incurred by any Indemnitee arising out of or relating to: 

  • Any transaction made on the website, or any dispute in relation to such transaction (except where Nordiina or its Affiliates is the Seller in the transaction that the dispute relates to);
  • The hosting, operation, management and/or administration of the Services by or on behalf of Nordiina Oy;

  • Your violation or breach of any term of these Terms & Conditions or any policy or guidelines referenced herein;
  • Your use or misuse of the Services;
  • Your breach of any law or any rights of a third party, or
  • Any Content uploaded by You. 

34 Disputes

34.1 We will try to resolve any disputes with You quickly and efficiently.

34.2 If You and Nordiina Oy cannot resolve a dispute using Our internal complaint handling procedure, any dispute, controversy, or claim arising out of or relating to this Service, contract, or the breach, termination or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The number of arbitrators shall be one. The seat of arbitration shall be Helsinki, Finland. The language of the arbitration shall be English.

34.3 The laws of Finland will apply to this contract (without giving effect to its conflict of law provisions).

35 Notices

35.1 To You. Nordiina Oy may provide any notice to You under these Terms & Conditions by (i) sending a message to the email address You provide or (ii) by posting to www.nordiina.com. Notices sent by email will be effective from when We send the email and notices We provide by posting will be effective upon posting. It is Your responsibility to keep Your email address current.

35.2 To Us. To give Nordiina Oy notice under these Terms & Conditions, You must contact Us by sending a message to the email address legal@nordiina.com.

36 Modification

Nordiina Oy may, from time to time and at any time without notice to You, modify these Terms & Conditions. You agree that Nordiina Oy has the right to modify these Terms & Conditions or revise anything contained herein. You further agree that all modifications to these Terms & Conditions are in full force and effective immediately upon posting on www.nordiina.com and that the modifications or variations will replace any prior version of these Terms & Conditions, unless prior versions are specifically referred to or incorporated into the latest modification or variation of these Terms & Conditions.

  • Nordiina Oy will inform You of any material changes by email, but takes no responsibility for You receiving such emails. Therefore, You should periodically review these Terms & Conditions in order to see if the Effective Date in the beginning of this Agreement has changed. 
  • To the extent any part or sub-part of these Terms & Conditions is held ineffective or invalid by any court of law, You agree that the prior, effective version, of these Terms & Conditions shall be considered enforceable and valid to the full extent.
  • You agree that Your continued use of www.nordiina.com after any modifications to these Terms & Conditions is a manifestation of Your continued assent to these Terms & Conditions.
  • In the event that You fail to monitor any modifications to, or variations of these Terms & Conditions, You agree that such failure shall be considered an affirmative waiver of Your right to review the modified Agreement.

37 Entire Agreement

These Terms & Conditions and Our Privacy Policy will be deemed the final and integrated Agreement between You and Nordiina Oy on the matters contained in these Terms & Conditions. These Terms & Conditions supersede and replace all prior or contemporaneous agreements or understandings, written or oral, regarding the use of www.nordiina.com or sales on the website.

38 Language

All communications made or notices given pursuant to these Terms & Conditions shall be in English.

39 Contact information

Contact information of the Service Provider:

Nordiina Oy
P.O.Box 101
01301, Vantaa

Business ID: 3022455-8

Email: info@nordiina.com


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